Returns and Exchanges Policy
At Kravitz, we are committed to providing the highest quality electronics and office supplies. If you are not completely satisfied with your purchase, you may return your items within 14 days of receipt in their original packaging.
Verify Eligibility
Ensure the item is unused, in its original box with all accessories, and that less than 14 days have passed since the purchase date.
Contact Support
Reach out to our customer service team via email or phone to initiate a return request and receive a return authorization number.
Pack and Ship
Securely pack the device and include your original invoice before shipping it back to our central warehouse or visiting a Kravitz branch.
Inspection and Refund
Once our technicians verify the item's condition, a refund will be processed to your original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing